Shipping Info

We ship the best and most economical way using Priority U.S. Mail. Our standard shipping charges are as follows:

Notes:
1. New York State residents will be charged an additional 8.875% sales tax. 
2. The following items have flat shipping rates due to the weight of the package:
• Variety 3 Potted flytraps with dome covers (3DMS-VFT): $12.00
• 3 Flytraps in a 4" pot (TRI-TRAPS): $11.50 
• Nepenthes 3 pot sampler set (NEPEN-3PACK-POTTED): $14.00
• 4 Potted Plant Sampler (4DMS) : $14.00

Unless otherwise indicated all plants will be shipped dormant and bare rooted from late November through early March with the exception of tropical Nepenthes which never go into dormancy. Active growth plants will be shipped as long as they look good from Mid April until mid-October. Venus Flytraps will be shipped green and bare rooted as long as they look presentable.

United States Shipping
We normally ship orders within 5 - 7 business days of purchase. However, situations may arise to delay your shipment to 7 - 14 business days. Please note that your order can take up to 20 business days to ship depending on the season, our current stock of supplies or other circumstances beyond our control. 

International Orders. We do not ship either live plants or seeds internationally.

For our individual plants and seeds, we ship using the U.S. Postal Service (USPS). For our bulk pack of 15, 25, or 28 potted Venus flytraps, we ship using either FedEx or UPS. All plant lights are shipped via UPS. Orders for both live plants and plant lights will ship in separate boxes on separate days. For individual plants, either potted or bare-root, we use simple packing material such as old newspapers for wrapping plants and filling voids in the shipping box. If carnivorous plant seeds are ordered along with living plants, the seed packets are usually tapped to the underside of the box the ship in.

Refund Policy: All requests for refunds must be made within 24 hours of purchase. If you refuse your delivery, the plants will most likely come back to us dead. A refused delivery will not result in a refund under any circumstances. 

Damaged/Dead plants: Any item that arrives dead will be replaced with a plant of equal or similar value. Please note that plants that look dead may simply be in dormancy.